Our Business Model
Transparency and trust are the foundation of our therapeutic relationship
About This Website
Steel City Therapy provides professional therapeutic and rehabilitative mental health services through this website. Our platform serves as a bridge between individuals seeking mental health support and our licensed therapists.
We operate as a private practice offering evidence-based therapy services including individual counseling, couples therapy, family therapy, and specialized rehabilitation programs. Our commitment to transparency extends to how we operate, serve our community, and handle your personal information.
Who We Serve
Our services are designed for individuals and groups seeking professional mental health support:
Individuals
Adults and adolescents dealing with anxiety, depression, trauma, grief, life transitions, stress management, and personal growth.
Couples
Partners seeking to improve communication, resolve conflicts, rebuild trust, and strengthen their relationship.
Families
Families navigating challenges such as parenting issues, blended family dynamics, communication breakdowns, and major life changes.
Groups
Participants in specialized group therapy sessions focused on shared experiences and mutual support.
Our Revenue Model
Steel City Therapy generates revenue through the following channels:
Session Fees
We charge fees for individual therapy sessions. Our standard session rates reflect the expertise of our licensed therapists and the quality of care provided. Session fees are billed on a per-appointment basis.
Therapy Packages
We offer bundled therapy packages for clients seeking ongoing support. These packages provide a set number of sessions at a reduced rate compared to individual session pricing.
Insurance Partnerships
We work with major insurance providers to accept coverage for therapy services. Revenue is generated through insurance reimbursement for covered sessions.
Data Collection Practices
We collect information necessary to provide you with quality therapeutic services:
| Data Type | Examples | Purpose |
|---|---|---|
| Contact Information | Name, email, phone, address | Scheduling, reminders, communication |
| Health Information | Medical/mental health history, medications | Treatment planning, progress tracking |
| Therapy Notes | Session notes, treatment plans | Continuity of care, legal requirements |
| Billing Information | Payment details, insurance info | Payment processing, claims submission |
| Usage Data | Website visits, booking history | Service improvement, optimization |
How We Use Your Information
- Providing Care — Your health information enables personalized, effective treatment
- Scheduling & Communication — Contact information for appointments and updates
- Billing & Insurance — Financial data for payments and claims
- Legal Compliance — Record-keeping as required by law
- Service Improvement — Anonymous usage data for optimization
- Emergency Situations — Information shared to prevent harm as required by law
We never sell your personal information to third parties. Your therapy records are protected by strict confidentiality standards and HIPAA regulations.
Third-Party Services
We work with trusted third-party service providers:
Electronic Health Records
Secure, HIPAA-compliant platforms for client health records and therapy notes.
Payment Processing
Secure payment processors handle credit card transactions with minimal data sharing.
Insurance Clearinghouses
HIPAA-compliant services for submitting insurance claims.
Video Conferencing
Secure, HIPAA-compliant video platforms for telehealth sessions.
Questions About Our Practices?
We're committed to transparency. If you have any questions about our business model, data practices, or services, please don't hesitate to reach out.
Contact Us