Terms of Service
Last Updated: January 1, 2026
1. Acceptance of Terms
Welcome to Steel City Therapy. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.
These Terms constitute a legally binding agreement between you and Steel City Therapy regarding your use of our website, therapeutic services, and any other services we offer. By using our services, you represent that you have read, understood, and agree to be bound by these Terms.
2. Description of Service
Steel City Therapy provides professional mental health and therapeutic services, including but not limited to:
- Individual therapy and counseling
- Couples therapy and relationship counseling
- Family therapy and counseling
- Group therapy sessions
- Initial consultations and assessments
- Educational resources and informational content
Our services are provided by licensed mental health professionals at our location in Bethel Park, Pennsylvania, and through other delivery methods as may be offered from time to time.
3. Eligibility
3.1 Age Requirements
To use our services, you must be at least 18 years of age or have the consent of a parent or legal guardian. For clients under the age of 18, a parent or legal guardian must provide written consent and may be required to participate in certain aspects of the therapeutic process.
3.2 Capacity
By using our services, you represent that you have the legal capacity to enter into these Terms and to use our services in accordance with applicable laws.
3.3 Geographic Restrictions
Our therapeutic services are primarily intended for residents of Pennsylvania. If you are located outside of Pennsylvania, please contact us to determine whether we can provide services in your jurisdiction.
4. User Responsibilities
4.1 Accurate Information
You agree to provide accurate, current, and complete information when registering for our services, scheduling appointments, or communicating with our staff. You agree to update your information promptly if it changes.
4.2 Appointment Attendance
You agree to attend scheduled appointments or provide reasonable advance notice of cancellation. Missed appointments without proper notice may be subject to cancellation fees as outlined in our scheduling policy.
4.3 Payment Obligations
You agree to pay all fees associated with services rendered. Payment is due at the time of service unless other arrangements have been made. You are responsible for providing accurate insurance information and understanding your coverage.
4.4 Communication
You agree to communicate honestly and openly with your therapist to facilitate effective treatment. You understand that therapy is a collaborative process and your active participation is essential for successful outcomes.
4.5 Confidentiality
You understand that while we maintain strict confidentiality as required by law and professional ethics, you also have a responsibility to respect the privacy of other clients and our staff.
5. Prohibited Uses
You agree not to use our website or services:
- For any unlawful purpose or in violation of any applicable laws or regulations
- To impersonate any person or entity or misrepresent your affiliation with any person or entity
- To engage in any conduct that restricts or inhibits anyone's use or enjoyment of our services
- To introduce viruses, trojan horses, worms, or other malicious code
- To attempt to gain unauthorized access to any portion of our website or systems
- To harass, abuse, or harm another person
- To collect or store personal data about other users without their consent
- To interfere with or disrupt our services or servers
- To violate any intellectual property rights
6. Intellectual Property
All content, features, and functionality of our website, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software, are the exclusive property of Steel City Therapy or its content suppliers and are protected by United States and international copyright, trademark, and other intellectual property laws.
You may not reproduce, modify, distribute, display, publicly perform, or create derivative works from any content on our website without our prior written consent. Limited personal, non-commercial use is permitted, provided you retain all copyright and proprietary notices.
Our trade names, trademarks, service marks, and logos may not be used in any manner without our prior written consent.
7. Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Steel City Therapy does not warrant that:
- Our website will be uninterrupted or error-free
- Any errors will be corrected
- Our website or servers are free of viruses or other harmful components
- The results of using our services will meet your requirements
Therapy outcomes vary based on individual circumstances, commitment to the therapeutic process, and other factors. We do not guarantee specific results from our therapeutic services.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STEEL CITY THERAPY AND ITS OWNERS, EMPLOYEES, CONTRACTORS, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
- Your use or inability to use our website or services
- Any unauthorized access to or alteration of your data
- Any conduct or content of any third party on our website
- Any content obtained from our website
- Unauthorized access, use, or alteration of your transmissions or content
In no event shall our total liability to you exceed the amount you paid to us for the specific service giving rise to the claim in the twelve (12) months preceding the claim.
9. Third-Party Services & Links
Our website may contain links to third-party websites, services, or resources. These links are provided for your convenience only. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites.
We are not responsible for any damages or losses caused by third-party services or websites. Your interactions with third parties are solely between you and the third party.
10. Termination
We reserve the right to terminate or suspend your access to our website and services immediately, without prior notice, for any reason, including without limitation, a breach of these Terms.
Upon termination:
- Your right to use our services will immediately cease
- We may delete your account and associated data
- Provisions of these Terms that by their nature should survive termination shall survive
Termination does not relieve you of any payment obligations incurred prior to termination.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, without regard to its conflict of law provisions.
Any dispute arising from or relating to these Terms or our services shall be resolved exclusively in the state or federal courts located in Allegheny County, Pennsylvania, and you consent to personal jurisdiction in those courts.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last Updated" date.
Your continued use of our website or services after any changes become effective constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must discontinue use of our services.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
14. Entire Agreement
These Terms, together with our Privacy Policy and any other policies incorporated by reference, constitute the entire agreement between you and Steel City Therapy regarding your use of our website and services.
15. Contact Information
If you have any questions about these Terms, please contact us:
Steel City Therapy1200 Woodcock Court
Bethel Park, PA 15102
United States
Email: support@steelcity-therapy.com
Phone: +1 224 308 9442